We apologize in advance for the mistake that might happen. We only accept return request if the item is damaged or wrong shipped within 7 days after receiving.
Please send an email to: welc[email protected] with the following information:
1. Your order ID,
2. Your full name and shipping address
3. A photo of the product(s)
4. A description of the damage/the product(s) originally ordered, whichever applicable.
Once we have approved your return request, please send your items to the our store.
We will proceed with the return procedure within 5 business days and replace you with a new item.
*Please note that An Art will not be liable for any damage caused by our shipment service providers.
*Please note that all items purchased are non-refundable and non-exchangeable.